Privacy Policy

Last Updated: September 21, 2026

The Swag Shop at SLPS respects the privacy of our customers, students, families, staff, and website visitors. This Privacy Policy explains how information may be collected, used, stored, and shared when you visit our website, create an account, contact us, or make a purchase through our online store.

By using this website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

When you visit or make a purchase through The Swag Shop website, we may collect information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Telephone number
  • Billing address
  • Shipping or pickup information
  • Order and purchase information
  • Account information, if you create an online account
  • Communications or information you submit through website forms
  • Information necessary to fulfill custom or personalized merchandise orders

Our website may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, referring website, and other information about how visitors interact with the site.

How We Use Your Information

Information collected through our website may be used to:

  • Process and fulfill orders
  • Provide order confirmations and status updates
  • Arrange shipping or order pickup
  • Respond to customer questions or requests
  • Maintain customer accounts
  • Provide customer service
  • Manage returns, exchanges, or order issues
  • Improve our website, products, and customer experience
  • Maintain appropriate business and transaction records
  • Detect or prevent fraudulent or unauthorized transactions
  • Comply with applicable legal, financial, or administrative requirements

We may also use purchase and transaction information in aggregate to evaluate sales trends, inventory needs, product performance, and the operation of The Swag Shop.

WooCommerce

Our online store is powered by WooCommerce, an e-commerce platform that enables us to display products, manage orders, maintain customer accounts, and operate other online shopping features.

When you place an order, information such as your name, contact information, billing or shipping information, products purchased, and order details may be stored within our website and WooCommerce environment as necessary to process and maintain your order.

WooCommerce and extensions or services connected to our website may process information necessary to provide their respective services.

For additional information about WooCommerce and privacy, please review WooCommerce’s privacy documentation.

Payment Processing Through Square

The Swag Shop uses Square to securely process electronic payments.

When you make a payment, certain information required to complete the transaction is transmitted to and processed by Square. Depending on the payment method and transaction, this may include payment card information, billing information, contact information, transaction information, device information, and other information necessary to authorize and process your payment.

The Swag Shop does not need to receive or store your complete payment card number in order for Square to process your electronic payment.

Square processes information according to its own privacy policies, security practices, and terms.

For additional information about how Square handles customer information, please review Square’s Privacy Notice.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the online store, maintain shopping carts and customer sessions, remember preferences, understand website usage, improve website performance, and support security.

Some cookies may be necessary for the website and online store to function properly.

Third-party services integrated with the website may also use cookies or similar technologies according to their own privacy practices.

Your browser may allow you to block or delete cookies. Disabling certain cookies, however, may affect the operation of the website, shopping cart, account features, or checkout process.

Communications and Marketing

If you voluntarily subscribe to promotional emails, text messages, loyalty programs, or other marketing communications, we may use the contact information you provide to send those communications.

Where applicable, you may unsubscribe or opt out using the instructions included with those communications.

Transactional communications related to an order, payment, pickup, account, or customer-service request may still be sent when necessary to complete or service a transaction.

Sharing of Information

The Swag Shop does not sell customer personal information.

We may share information with service providers when necessary to operate the website and fulfill customer transactions. These may include:

  • Payment processors, including Square
  • Website and e-commerce service providers
  • WooCommerce extensions and integrations
  • Hosting and technology providers
  • Shipping or delivery providers, when applicable
  • Email, communication, or customer-service providers
  • Other vendors necessary to operate the online store

We may also disclose information when required by law, regulation, legal process, or an appropriate governmental request, or when reasonably necessary to protect the security, rights, or property of The Swag Shop, its customers, or others.

Data Security

We take reasonable administrative, technical, and organizational measures to protect information collected through our website.

Electronic payment information is processed through Square. Square maintains its own security measures for payment processing, including encryption and payment-card industry security standards.

No website, electronic transmission, or storage system can guarantee absolute security. Customers should therefore use reasonable precautions when transmitting information online.

Data Retention

We retain order, customer, and transaction information for as long as reasonably necessary to fulfill orders, provide customer service, maintain appropriate financial and business records, comply with legal or administrative requirements, resolve disputes, and support the operation of The Swag Shop.

Information may be retained for different periods depending on its purpose and applicable requirements.

Children’s Privacy

The Swag Shop serves the St. Louis Public Schools community, and students may interact with our programs and website.

Our online store is intended for general shopping purposes and is not designed to knowingly collect unnecessary personal information from children.

We encourage parents and guardians to supervise the online activities and purchases of minors. If you believe personal information from a child has been collected inappropriately through our website, please contact us so the matter can be reviewed.

Participation in SLPS educational programs, DECA activities, classroom activities, or other school-related programs may be governed by separate district policies and procedures and is not necessarily covered by this website Privacy Policy.

Links to Other Websites

Our website may contain links to websites or services operated by third parties.

The Swag Shop is not responsible for the privacy practices, security, or content of websites that we do not operate. Visitors should review the privacy policies of those websites before providing personal information.

Your Privacy Choices

Depending on the services you use and applicable law, you may have options regarding your personal information.

You may contact us to request assistance with personal information associated with your Swag Shop website account or orders.

Information processed independently by Square or another third-party provider may be subject to that provider’s privacy policy and privacy-request procedures.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, technology, services, business practices, or legal requirements.

When changes are made, the updated policy will be posted on this page and the “Last Updated” date will be revised.

We encourage visitors to review this page periodically.

Contact Us

Questions or concerns regarding this Privacy Policy or information collected through The Swag Shop website may be directed to:

The Swag Shop at SLPS
St. Louis Public Schools
St. Louis, Missouri

Website: SwagShopSLPS.org

Additional contact information may be provided through the Contact Us section of our website.